Tired of Express One messing up your AliExpress orders in Hungary, Bulgaria, or Slovenia? Here’s the honest scoop on tracking, common frustrations, real user experiences, and way better options like GLS, DPD, or Packeta so your packages actually arrive without the stress.
You spot a killer deal on AliExpress—maybe some wireless earbuds or a cool phone stand. You hit buy, excitement builds, tracking starts moving… then it switches to Express One. Suddenly you’re refreshing the page constantly, heart sinking every time the status doesn’t update. Sound familiar? If you’re shopping from Central or Eastern Europe, you’ve probably been there. Express One handles tons of those international parcels, especially the affordable ones from China, but the ride isn’t always smooth.
key Takeaways
- Express One is basically the final delivery leg for many AliExpress shipments in places like Hungary, Bulgaria, Slovenia, and a few neighboring spots—it’s connected to Austrian Post for the bigger network.
- A lot of folks deal with no-shows on delivery attempts, packages dumped in weird places without a heads-up, or even full returns to China after a couple of tries.
- The good part? A few simple moves—like putting your real phone number down and watching tracking like a hawk—can save you a ton of hassle.
- Switching to couriers like GLS, DPD, or Packeta usually means clearer updates, more pickup choices, and fewer gray hairs.
- With e-commerce booming in the region (parcels from online shopping make up over 42% of the market in recent years), picking a dependable delivery partner is becoming non-negotiable in 2026.
What Exactly Is Express One Courier?
Let’s keep it simple—Express One is the courier that picks up your package from a big hub and tries to get it to your door (or a pickup spot). They’re part of the Austrian Post family, which gives them reach across Europe for cross-border stuff. They focus heavily on Hungary, Bulgaria, Slovenia, and some nearby areas. For online shoppers, this usually means your low-cost AliExpress order ends up with them once it hits the continent.
The idea is fast last-mile delivery—the part from the warehouse to you. When everything clicks, you get real-time tracking and alerts via email or SMS about when to expect the knock.
How Express One Handles Your E-Commerce Packages
Most times, when you order something cheap or from AliExpress Choice, the platform picks budget couriers to keep prices down. Express One jumps in for the home stretch in those key countries. Your item flies to a regional spot (often Hungary or close by), then Express One takes the wheel. You’ll get a tracking number that works on their local sites (expressone.hu, .bg, .si) or handy aggregators like 17track.
Statuses roll through like “arrived at warehouse,” “with courier,” or “out for delivery.” On better days, you might get a time window or even a call. You can sometimes reroute to a pickup point or locker if you catch it early.
The Frustrations Most People Run Into with Express One
Here’s where things get real. A huge number of shoppers hit the same walls over and over.
Failed attempts top the list. The app says “delivery tried, nobody home,” but you were literally sitting there—no ring, no call. Then boom, status flips to “delivered” anyway, or worse, back to sender after limited tries. Packages show up in random yards, behind bushes, or at the wrong building with zero warning. If it’s raining or you’ve got a dog, good luck. Valuable stuff feels like a gamble.
Communication is another sore spot. Drivers might skip foreign numbers, messages get lost, or support just shrugs. In some neighborhoods, drivers flat-out avoid areas because of past trouble, dragging everything out. These headaches pop up more with budget international shipments, where corners get cut to keep costs low.
What Real People Are Saying About Express One in 2026
Reviews stay pretty split, but the tough ones shout louder. On Trustpilot, the Hungary branch sits around 1.5 stars from dozens of reviews—people vent about false delivery claims, rude staff, and packages that vanish or arrive damaged. Some folks mention polite drivers or clear tracking when it works right. Others talk about helpful exceptions, like one dispatcher who actually fixed things.
But the pattern? Delays, no-shows, and zero accountability dominate. With more people buying from China, Express One sees more volume, yet service hasn’t caught up in every area. In bigger cities with solid setup, things sometimes go smoother.
Smart Ways to Make Express One Work Better for You
You can’t always dodge them, but you can stack the odds.
First, double-check your phone and email on the order—add WhatsApp if you can. Couriers reach out more when they have easy ways to contact you. Watch tracking every day. As soon as “redirect” pops up (sometimes an hour before arrival), send it to a nearby pickup spot or locker. Don’t wait.
Be around during the window, or line up a neighbor. If it goes wrong, snap screenshots of everything and ping the seller fast—AliExpress usually backs buyers with proof. For pricey items, add insurance through the platform or hunt for sellers who default to stronger couriers.
Smarter Alternatives to Express One for Your AliExpress Hauls
The best hack? Skip Express One when possible.
GLS shines with super-clear notifications, live tracking maps, and tons of lockers for redirects. DPD brings strong pickup networks and reliable updates. Packeta wins on convenience with loads of points—perfect if you like collecting on your schedule.
Quick side-by-side:
- GLS: Top reliability, speedy, great alerts and redirect options.
- DPD: Excellent tracking, plenty of spots, solid communication.
- Packeta: Budget-friendly, huge network of points, sometimes slower.
- Express One: Cheapest but riskier on consistency.
At checkout on AliExpress, scan for GLS, DPD, or Packeta options. A small shipping upcharge often buys peace of mind.
What’s Happening in the Central/Eastern Europe Delivery Scene Right Now
The whole region is on a roll. E-commerce keeps exploding—online parcels already drive over 42% of deliveries, with steady growth expected through 2030 at around 3-4% yearly. More lockers, smarter hubs, and electric vehicles are popping up everywhere. One-day reach hits 80% of households in many spots thanks to better cross-docking.
Sustainability is big too—companies push green fleets and efficient routes. Cross-border buys from China fuel it all, so reliable couriers stand out more than ever. If you’ve got a package en route with Express One right now, hang in there—use those tips, stay on top of tracking, and reach out early if needed. Next time, try switching couriers and see the difference. Your online shopping should feel fun, not stressful. Pick smarter, track smarter, and enjoy the goodies when they finally land!
FAQs
What is Express One courier?
Express One is a last-mile delivery service mainly in Hungary, Bulgaria, Slovenia, and nearby countries. Linked to Austrian Post, it handles lots of AliExpress and other e-commerce packages, focusing on getting them from hubs to your door or pickup points. It’s common for budget international orders.
How do I track an Express One package?
Plug your tracking number into expressone.hu, .bg, or .si. Sites like 17track.net give real-time updates too. You’ll get emails or SMS when things move—like “out for delivery.” Check it often, especially near the end.
Why does Express One mark packages as delivered but I didn’t receive them?
It happens when drivers leave items without ringing or calling—maybe hidden outside or at the wrong spot. Snap proof from tracking and contact the seller plus courier immediately. File an AliExpress dispute for a refund if needed.
Can I avoid Express One for AliExpress deliveries?
Totally—pick sellers who offer GLS, DPD, or Packeta instead. Some let you choose at checkout or add pickup points. Spending a little extra on shipping usually gets you a smoother experience with fewer surprises.
What to do if Express One returns my package to China?
Jump on it quick—open a dispute on AliExpress with tracking screenshots showing the failed attempts. Sellers often refund or reship with a different courier. Stay within the buyer protection period to keep your options open.
Is Express One reliable in 2026?
It depends on your area and the driver—some get calls and good tracking, others face constant no-shows and poor updates. For must-have orders, go with alternatives like GLS or DPD. They’re generally more dependable these days.
